Ways to answer calls

Your team can make and take business calls on any of these, and one person can use several at the same time. Calls ring in parallel, so you answer wherever you are.

Device	Best for
Desktop app (Mac and Windows)	Agents and supervisors at a desk. The full workstation: calls, contacts, team status and supervisor tools.
Mobile app (iPhone and Android)	Taking business calls on the go, with your business number instead of your personal one.
Browser	Working from any computer without installing anything.
SIP desk phone	A traditional handset on the desk. Works alongside the apps.

The conversation, its history and any recording stay with your company, not on a personal phone.

Emergency calls (911)

Every place someone works from needs a registered emergency address. Read Emergency calls (911) before your team starts calling from home or on the road.