Languages and voices
Each phone system can offer up to 3 languages at once, chosen from 88 supported languages.
Each language gets its own greetings, menus, voice and voicemail. It isn’t a translation of one recording. Callers pick their language once and stay in it for the whole call.
Only what each team can serve
Section titled “Only what each team can serve”Each team offers only the languages it can actually serve. If Technical Support doesn’t speak Mandarin, Mandarin callers never hear it as an option. No Spanish speaker in Sales today? Turn Spanish off for Sales, and it stays on everywhere else.
Change voices and pronunciation
Section titled “Change voices and pronunciation”In the portal, go to Settings → Languages and Voices. Choose a voice for each language and fix how your company name and other words are pronounced.
Serving a new community? Swap a language at any time. Your menus, teams and routing stay as they are.