Company Menu

The Company Menu is the front door of your phone system. In the portal it’s under Main Entry.

It holds your main greeting and the list of teams and groups callers can choose from. Callers press a key or, with Smart Menu, simply say what they need. Smart Menu understands the request and connects them, but callers only ever hear messages you’ve approved.

Change the menu

• Add or remove team lines and groups. Each team line and group has a Show in company menu setting.
• Drag destinations to change the order callers hear them in.
• Decide how reception works: reception only, reception during business hours with the menu after hours, or the menu first with reception as one option.

Greetings and voices

Choose a professional voice and preview every greeting. If your company name, products or local terms don’t sound right, adjust the pronunciation in Settings → Languages and Voices.